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The do’s and dont’s of workplace humour

We spend a lot of time at work. For many people they spend more time with their colleagues than they do with their family and friends. In these circumstances, it is only natural that as the working relationship evolves, the environment develops in such a way that people can find opportunities to let off steam by laughing and joking with each other.

Many employers actively encourage employees to find ways to make their work fun because, lets face it, a happy employee is more productive and none of us want to spend the day with a lot of miserable people.

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25 common characteristics of successful home working entrepreneurs

Regardless of your definition of success, there are, oddly enough, a great number of common characteristics that are shared by successful businesspeople. You can place a tick beside each characteristic that you feel that you possess. This way, you can see how you stack up. Even if you don’t have all of these characteristics, don’t fret. Most can be learned with practice and by developing a winning attitude, especially if you set goals and apply yourself, through strategic planning, to reach those goals in incremental and measurable stages.

Five Golden Rules for etailers in the credit crunch

In spite of the economic slowdown online shopping is still thriving, with more people taking advantage of the cheaper prices available on the net and shopping in the comfort of their own home.

However, internet expert WebTrends is warning ecommerce sites that they must provide a seamless online experience, or they could face missing out on a significant piece of the action, as internet shopping gets increasingly competitive .

Why your sales people still get price objections?

Whenever I’m speaking to sales managers and directors, I find that many are frustrated that seemingly no matter what they say to their sales team, the team is still getting stumped over price objections from their clients! In this article we’re going to look at why your sales team still get price objections and how this gets in their way (and yours) of sales success.

The value of a sounding board

In times of Change, people feel much more secure with strong and clear leadership, but they need considered action and decisions from their leaders. The trouble is, with the pace of business today, the pressure has never been higher and consequently there is always a temptation to act just for the sakes of moving things off the pending pile and appearing decisive.

Change specialist Richard Derwent Cooke suggests that sometimes, the best way forward is infact to stand still for a moment a lend some quality time to a spot of good old fashioned conversation.

Surviving the downturn part three – When it goes wrong

Many are wary of upsetting key customers by chasing slow or overdue debts. But as a frequent surprise to many suppliers, buyers often report privately that a failure to chase agreed debts is not seen as a relationship-building exercise, but as weak management. A contractual debt owed is a contractual debt to be paid!

In Parts 1 and 2 of this series, we have stressed the importance of ‘starting off on the right foot’ contractually, and ‘keeping your eye on the ball’ financially.

Of course, some organisations have no shame in delaying payments to their creditors, until pushed really hard.

Whether you really want to trade with such bad payers is entirely up to you, but here are some more handy tips that might help however things might go wrong.