Embracing technology for an increasingly ‘mobile’ workforce

SMS specialist, Avetio, maintains that desktop PCs and laptops are not the only means of accessing work, as the professional world has seen a rise of job sharing, field working and global travel.

Commenting on the issue, Asha Lad, director of Avetio, said: “HR directors are recognising that mobile technology can play a pivotal role when it comes to productivity and efficiency in the workplace.

“SMS is a valuable tool for ‘point in time’ access, such as notification of salary credit from a payroll perspective. It’s also an effective means of alerting employees to short-notice opportunities like shift changes or to make workers aware of overtime availability.”

mobile workforce management solutions offers a smarter way of working and is poised to overtake PCs as the main means of browsing the web. According to Google, by 2016 about 80  per cent of all internet users will access the web by mobile.

As an efficiency driver, technology like SMS removes the boundaries of more traditional communication methods, allowing employers to communicate with their workforce while they are on the move. It has an operational value to an organisation as an effective and cost-efficient means of communication that can make a real difference to the bottom line.

Lad added: “Since the escalation of stamp prices, businesses are turning to SMS as a viable alternative, which not only saves time but has financial benefits when budget preservation is a huge priority.”

SMS is being increasingly used by HR specialists in the recruitment process, to notify applicants of interview details. It is also being included in business continuity strategies as a means of making urgent contact in the event of a staff crisis.

With more than 6 billion mobile subscribers across the globe, cynics among the professional population will be unable to brush off mobile technology as a ‘fad’. In contrast, it is not only something to be taken seriously, but will be an intrinsic part of business practice moving forward.

It is also being included in business continuity strategies as a means of making urgent contact in the event of a staff crisis. Additionally, there is an increasing use of mobile workforce management solutions by businesses with field workers.

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